1. Introduction
My Jungle Shack (“we”, “our”, “us”) is committed to protecting your privacy and being transparent about how we collect, use, store, and disclose your personal information. This policy explains our practices under the Privacy Act 1988 (Cth), including the 2024–2025 amendments, the Australian Privacy Principles (APPs), and—where applicable—global standards such as the EU’s GDPR.
By using our website or services, you agree to this Privacy Policy. If you do not agree, please discontinue use and contact us with any concerns.
2. Information We Collect
We collect personal information that is necessary to provide and improve our services, which may include:
- Identity and contact details (e.g., name, email, address)
- Account and profile information
- Order and billing details (processed via secure payment gateways)
- Communications you send us (e.g., enquiries, support requests)
- Website usage data (e.g., device, browser, pages visited)
Collected when you register, place an order, complete forms, contact us, or use our website/services.
3. How We Use Personal Information
We process personal information for the following purposes:
- To process and fulfil orders and transactions
- To provide customer support and respond to enquiries
- To send service‑related communications (e.g., confirmations, updates)
- To maintain, secure, and improve our website and services
- To send marketing communications where you have provided consent
- To comply with legal and regulatory obligations
We aim to limit collection to what is reasonably necessary and handle data transparently.
4. Consent and Your Rights
Where required (e.g., marketing), we seek clear and informed consent. You may have rights to access, correct, or delete your personal information, withdraw consent, and request information about automated decisions that significantly affect you.
- Access & Correction: Request your personal information and correction of inaccuracies.
- Deletion/Erasure: Request deletion where legally permissible.
- Withdraw Consent: You can withdraw consent for marketing at any time.
- Automated Decisions: Request information about how decisions are made, where applicable.
5. Data Security
We apply technical and organisational measures to secure personal information. These include secure, access‑controlled systems; encryption of sensitive data; least‑privilege access; regular vulnerability scanning; and secure development practices.
All payments are processed by secure third‑party payment gateways. We do not store full credit card details on our servers.
6. Automated Decision‑Making (If Applicable)
If automated processes are used (e.g., fraud detection, eligibility checks) that may significantly affect your rights or access to services, we provide transparent information about how such decisions occur.
7. Third‑Party Disclosure
We do not sell or trade your personal information. We may share information with trusted service providers (e.g., hosting, analytics, payment processing, customer support) who assist our operations and are bound by confidentiality obligations.
Information may also be disclosed to comply with legal obligations or protect safety, rights, and property.
8. Overseas Data Transfers
Where personal information is transferred outside Australia, we implement safeguards such as contractual protections or verified secure environments.
9. Anti‑Spam Compliance
We comply with the Australian Spam Act by ensuring accurate sender details, identifying marketing content, providing unsubscribe options, and monitoring third‑party senders.
- Respond to enquiries
- Process orders and send related updates
- Send product or service information
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in law, technology, or our operations. The latest version will always be available on this page.